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HRIS Data and Reporting Analyst

Req Id:  3048
Job Location: 

Charlotte, NC, US, 28277

Brighthouse Financial is on a mission to help people achieve financial security. As one of the largest providers of annuities and life insurance in the U.S., we specialize in products designed to help people protect what they’ve earned and ensure it lasts. We are built on a foundation of experience and knowledge, which allows us to keep our promises and provide the value they deserve.


At Brighthouse Financial, we’re fostering a culture where diverse backgrounds and experiences are celebrated, and different ideas are heard and respected. We believe that by creating an inclusive workplace, we’re better able to attract and retain our talent, provide valuable solutions that meet the needs of our advisors and their clients, and deliver on our mission of helping more people achieve financial security. We’re seeking passionate, high-performing team member to join us. Sound like you? Read on. 


How This Role Contributes to Brighthouse Financial:

The HRIS Data & Reporting Analyst will serve as a technical point-of-contact for the Human Resources department and will liaise with various HR business owners on system administration and reporting needs. Provides support for the HR team though foundational data management, report development, and the analysis of workflows and modules for continuous process improvement opportunities. This role lives within the HR organization and reports to the Manager of HR Information Systems. The HRIS Analyst is one of 2 analysts and will support the full HR ecosystem to include, but not limited to, recruiting, onboarding, benefits, payroll, compensation, learning, performance, goals, etc.


Work Location:

To protect the health and safety of our employees, our offices are closed until at least September 2021. When our offices reopen, the individual hired for this role will be based in our Charlotte, NC office.


Key Responsibilities:

  • Serve as the primary support consultant to the business in the Employee Central and Compensation Planning module within the HR information system landscape. Support includes monitoring and responding to request, troubleshooting system issues, meeting regularly with business owners to discuss system needs and outcomes based on business objectives. Cross-train to support other modules and systems within the HR landscape.
  • Work to scope, define requirements, and create standard ad-hoc and custom reports for use across the business. Prepare detailed reports to share with leadership that support forecasting, predictive analytics, and trends across the HR data.  Responsible for the review of the generated reports to validate accuracy and completeness.
  • Proactively scan, identify, troubleshoot, and resolve data issues within the systems. Complete scheduled data audits to ensure data integrity within the systems. Create additional audits to help support new processes and procedures and reporting.
  • Manages foundational data updates and changes, process mass changes, imports and exports of data, and one-off request from the business. Support larger data driven projects and changes as necessary to support business objectives.
  • Partner with Technology to provide support on system troubleshooting, system configuration requirements and testing, workflow documentation, interface testing and updates, and ongoing releases. Submit and track tickets open with IT and vendors to resolution.
  • Create and maintain accurate documentation, including business requirements, procedural documentation, operational and process flow documents, etc. for the HR systems and broader HR team.
  • Test and support HR systems during scheduled ‘off business hours’ and during periods of system outages.


Essential Business Experience and Technical Skills:

  • Minimum of 3 years of experience in HRIS or Data Analytics, SuccessFactors experience preferred.
  • Prior experience with data audits, complex reporting requirements and system administration tasks.
  • Advanced knowledge of Excel (Macros, VBA, Pivot Tables) or other power query tools.
  • Ability to analyze and document business requirements to share with support teams.
  • Ability to engage and partner with all areas of the IT organization and various third-party vendors and consultants, when needed.
  • Experience with change controls and release management (in both test and production environments) preferred.
  • Excellent organizational, analytical, time-management and project management skills.
  • Ability to self-manage key deliverables and deadlines.
  • Availability to perform maintenance and testing tasks during off business hours.
  • Strong interpersonal, verbal, and written communication skills.
  • Bachelor’s Degree in HR, Information Systems, or significant equivalent experience is highly preferred.




Nearest Major Market: Charlotte

Job Segment: Database, Information Systems, HR, Payroll, Project Manager, Technology, Human Resources, Finance