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Lead BSA - Data & Analytics

Req Id:  2654
Job Location: 

Charlotte, NC, US, 28277

Brighthouse Financial is on a mission to help people achieve financial security. As one of the largest providers of annuities and life insurance in the U.S., we specialize in products designed to help people protect what they’ve earned and ensure it lasts. We are built on a foundation of experience and knowledge, which allows us to keep our promises and provide the value they deserve.

 

At Brighthouse Financial, we’re fostering a culture where diverse backgrounds and experiences are celebrated, and different ideas are heard and respected. We believe that by creating an inclusive workplace, we’re better able to attract and retain our talent, provide valuable solutions that meet the needs of our advisors and their clients, and deliver on our mission of helping more people achieve financial security. We’re seeking passionate, high-performing team member to join us. Sound like you? Read on. 

 

How This Role Contributes to Brighthouse Financial:

The Brighthouse Financial IT Delivery Solution Designer is responsible for the working with IT Solution Owners in the business to define and document business requirements for incoming projects/initiatives as they relate to the data enterprise team.  Additionally, after the shaping, defining and documentation of the requirements the Solution Designer is responsible for working with the appropriate Solution Delivery team lead to explain and walk through the requirements and come up with a solution design that will deliver the requirements as requested by the business.  This job function will include technical design that is in alignment with the future strategic roadmap of technical solutions related to the quality of enterprise data in order to achieve strategic business objectives reporting to the Head of Solution Delivery.  This position will include working across several business areas with primary focus on Data solutions.  Ensures the technical strategy is materialized, working with technology and business partners to ensure solutions are defined, prioritized, designed, delivered and maintained with a simple and ‘best-in-cost’ footprint.

 

Key Responsibilities:

  • Leads requirements definition and documentation partners closely for technical design, development, integration and delivery, responsible for the delivery of the solution as per the defined requirements.  Designs and partners to implement technology capabilities to ensure benefit realization; managing relationships with partners to ensure that application delivery expectations are developed, met and managed.  Responsible for ensuring that the solution strategy, design, development and implementation across scope, timeline and cost meets or exceeds the business expectations.
  • Monitors design / development for significant deviations; invokes contingency plans when necessary.  Troubleshoots and leads resolution of technical issues.  Ensures adherence to quality standards and reviews code / configuration deliverables.  Leads reviews with the business sponsors/stakeholders to ensure that they remain informed throughout the project lifecycle. 
  • Develops and maintains excellent working relationship with business partners and stays fully engaged with the desired business delivery roadmaps in order to maintain alignment with the technology strategy.  Ensures alignment to technology strategy with external technology partners. Assesses technical fit of solution suitably for business objectives, for now and for the future – balancing standardization and innovation.
  • Focuses primarily on Enterprise Information Management (EIM), solutions supporting corporate solutions and data and analytics; ensuring future state platforms are implemented to realize the business and technology architectures in a ‘best-in-cost’ manner.
  • Maintains knowledge of technology roadmaps, vendor application roadmaps, industry trends and shares knowledge of risks, opportunities and services available to build a competitive advantage and improve efficiency and effectiveness of the data management practice.
  • Leads, manages, motivates and develops staff and contractors in a matrixed environment; identifying and addressing technical training and development needs.  Improves team performance by building team cohesiveness, leading, mentoring, training and motivating to facilitate cooperation, ensure efficiency and boost morale.

 

Essential Business Experience and Technical Skills:

  • Proven track record as a Senior Business Analyst working with business stakeholders in designing, developing and implementing large-scale technology solutions with extensive technical depth and breadth focused specifically in the Data Management space.
  • Extensive knowledge of applicable software, data, infrastructure and security products / services.  Experience in development tools / languages including Data Management products and web services such as REST and SOAP APIs.
  • Superior customer relationship, requirement documentation, communications, negotiation and conflict resolutions skills; extensive experience with partnering with and managing vendors and consultants / contractors desired.  Experience implementing Data Management and SaaS solutions in Cloud and / or working in Agile methodology preferred.
  • Senior level requirements and design experience with ability to inspire the trust, confidence and respect of peers and other senior leaders. 
  • Analytic and strategic thinker / problem-solver capable of translating senior-level direction into structured, practical, efficient and effective requirements and subsequently working with the Solution Delivery teams to produce recommendations / solutions.  Able to achieve results in a matrix setting through stewardship, influence, motivation and change leadership.
  • 6+ years of broad and deep experience in technology roles (including application development, architecture, and engineering) with progressive responsibility, preferably within the financial services industry; experience managing teams preferred.
  • Bachelor’s degree and related field experience required.

 

Key Relationships:

  • Reports to: Solution Delivery Leader
  • Direct reports/team: Oversight (direct and / or matrixed management) of solution providers, business / system integration teams and pooled resources (Business System Analysts, Architects, Solution Owners, Quality Management)

 

Travel:

Up to 10%


Nearest Major Market: Charlotte

Job Segment: Database, Cloud, Application Developer, Business Analyst, Technology