Lead Business Systems Analyst - Reinsurance Financial Systems (Charlotte, NC (Hybrid) or Remote)

Where you’ll work:
Our flexible, hybrid work model offers the option to work remotely or in the office.

How you’ll contribute: 
As a Lead Business Analyst – Reinsurance Finance Information Systems, you’ll be responsible for technical design, implementation, and oversight of technical solutions to achieve strategic business objectives following BHF standards and procedures reporting to the Reinsurance IT Director Solution Delivery. 

BSA’s work in partnership with Solution Owners, business leaders and other stakeholders to facilitate all IT and SaaS domains to ensure integrity of systems at the overall solution level.  This includes technical management across multiple Reinsurance solutions / technology applications / platforms / assets, with primary initial focus on TAI solution.  

This person will act as a technical SME with expertise comprising application landscape and how integration, data, infrastructure and security are implemented and managed for those solutions across the end-to-end IT architecture. BSA will understand the implications of governance (data, security, compliance) and can operate and deliver solutions in both tactical and strategic manners keeping an eye on meeting current needs while adhering to a long-term strategic roadmap.

In this role, you’ll get to:

• Provide technical support reporting to the Reinsurance IT Director Solution Delivery supporting (development / configuration / engineering) vision into reality.  Act as a technical lead and ensure alignment to technology strategy with Technology partners in coordination with the Reinsurance Business Analyst. Develops technical design and ensures delivery is consistent, aligning outputs to the highest strategic priorities.  Assess technical fit of solution suitability for business objectives, for now and for the future, balancing standardization and innovation.
• Research, communicate and help drive resolution for project challenges
• Establishing and maintaining a document repository containing documentation for all current business process and reports
• Annuity – streamline – create efficiencies in business process through technical aids
• Facilitate clear and concise written and verbal communication with all levels of internal and third-party business and technical project teams
• Lead resolution groups and analysis for production issues encountered post deployment.
• Monitor design / development for significant deviations; invoke contingency plans when necessary.  Troubleshoot and lead resolution of technical issues.  Ensure adherence to quality standards and review code / configuration deliverables.  Work to identify improvements, while ensuring optimization of expenses. Lead technical reviews in partnership with Architecture, Delivery, Data & Analytics, Infrastructure, Security and Application Managed Service partners.  
• Ensure that staff and contractors develop and maintain technology aligned with Brghthouse’s technology strategy and guiding principles.  
• Lead technical solutioning to closure across partners, resolve technical challenges, understand and present pros and cons when decisions are made. 

We’re looking for people who have: 

• Self-driven motivation to understand, identify, resolve and recommend options to solve complex business issues with technology solutions
• General knowledge of reinsurance area strongly preferred TAI software experience a plus 
• Software development methodology experience (agile and/or waterfall)
• Ability to produce and decipher complex technical use cases, user stories, process flows, diagraming, data analysis, data mapping, interfaces, reporting and testing activities on web and hosted
• Technical experience with ability to inspire the trust, confidence and respect of peers.  Superior customer relationship, communications, negotiation and conflict resolutions skills; extensive experience partnering with and managing vendors and consultants / contractors desired.  Experience implementing BPO and SaaS solutions in Cloud and / or working in Agile methodology preferred
• Developed understanding of enterprise technical landscape (insurance background a plus)
• Passion for innovation and dedication to enterprise technology development objectives
• Strong computer skills including Access, Excel and SQL

Research shows some people may not apply for a role if they don’t check all the boxes of a job description. If you don’t check every box listed, that’s okay. We would love to hear from you.

What you’ll receive:

• Compensation – Base salary ranging from $95,000 to $120,000 plus competitive performance-based incentives determined by company and individual results.
• Flexible Work Environment – Work remotely or in the office to better thrive in all areas of life.
• Paid Time Off – Recharge with a minimum of 20 days of paid time off and 16 paid company holidays per calendar year plus paid volunteer time and paid study time.
• Financial Health – Work toward achieving your financial goals through our 401(k) savings plan with company match (up to 6%) and annual company nondiscretionary contribution (3%), 15% employee stock purchase plan discount, and financial counseling services.
• Health and Wellness – Enjoy competitive medical, vision, and dental plans plus tax-free health savings accounts with potential company contributions up to $1,000 per family.
• Family Support – Care for loved ones with up to 16 weeks of paid leave for new parents, back-up dependent care, dependent care flexible spending account, and up to a $25,000 lifetime maximum during your adoption, infertility, or surrogacy journey.
• Life and Disability Support – Gain access to company-paid basic life insurance and short-term disability insurance.

The company and your department may occasionally gather in person throughout the year to foster a culture of belonging and promote team building. We’d love for you to join us during those company-wide and department-wide events to help you strengthen connections across the company.

Why join us?
Brighthouse Financial is on a mission to help people achieve financial security. Our company is one of the largest providers of annuities and life insurance in the U.S.,* and we specialize in products designed to help people protect what they’ve earned and ensure it lasts.

We empower employees to collaborate, bring their passion to work, and make an impact. Our inclusive work environment fosters a culture that celebrates diverse backgrounds and experiences. You can find out more about our company culture by visiting brighthousefinancial.com/about-us/careers/.

We’re proud to be one of the largest providers of annuities and life insurance in the U.S.* and recognized as one of the Healthiest Employers of Greater Charlotte by the Charlotte Business Journal. We’re also honored to be named to Newsweek’s list of Most Trustworthy Companies in America.

* Ranked by 2022 admitted assets. Best’s Review®: Top 200 U.S. Life/Health Insurers. AM Best, 2023.