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Principal Business Systems Analyst - Actuarial IT

Req Id:  2793
Job Location: 

Charlotte, NC, US, 28277

Brighthouse Financial is on a mission to help people achieve financial security. As one of the largest providers of annuities and life insurance in the U.S., we specialize in products designed to help people protect what they’ve earned and ensure it lasts. We are built on a foundation of experience and knowledge, which allows us to keep our promises and provide the value they deserve.


At Brighthouse Financial, we’re fostering a culture where diverse backgrounds and experiences are celebrated, and different ideas are heard and respected. We believe that by creating an inclusive workplace, we’re better able to attract and retain our talent, provide valuable solutions that meet the needs of our advisors and their clients, and deliver on our mission of helping more people achieve financial security. We’re seeking passionate, high-performing team member to join us. Sound like you? Read on. 


How This Role Contributes to Brighthouse Financial:

The Principal Business Systems Analyst will be accountable for synthesizing and presenting business requirements for Actuarial programs for Life and Annuities, ensuring requirements are met in design, and verifying traceability throughout the testing lifecycle.  Requirements will span the end-to-end technology platform and the business use cases within valuations, reserving and projection.  The Principle BSA will contribute to the continuous improvement and scalability of the Actuarial IT operating model. This role may also be called to support Actuarial IT production operations. 


Key Responsibilities:

  • Deliver detailed technical business analysis for enterprise solutions.
  • Synthesize and produce requirements, both functional and non-functional, achieve business sign off and development team acceptance.  Ensure requirement traceability into testing and provide oversight for complete test coverage.
  • Become a trusted advisor to the business.  Create constructive relationships across a matrixed environment included development teams, shared services and third-party consultants.
  • Contribute to the continuous improvement of the Actuarial IT operating model.
  • Provide subject matter expertise to the organization continuously improving adoption and maturity of holistic service management disciplines.
  • Lead analysis and resolution of production issues encountered post deployment.
  • Support Actuarial production operations team where necessary.
  • Ensure implementations achieve business and technology requirements.


Essential Business Experience and Technical Skills:

  • Formal on the job business systems analysis experience and training (10+ years desired).
  • Excellent communicator, conflict and problem solver.
  • Self-driven ability to understand, uncover, resolve and recommend options to solve complex business issues with technology solutions.
  • Software development methodology experience (agile and/or waterfall).
  • Advanced management of requirement development, testing approach, planning skills and tool sets to support SaaS based solution execution
  • Ability to produce and decipher complex technical use cases, user stories, process flows, diagraming, data analysis, data mapping, interfaces, reporting and testing activities on web and hosted technologies.
  • In-depth understanding of application development and/or technical acumen.
  • Developed understanding of enterprise technical landscape (insurance background preferred).
  • Ability to interface with all roles of technical solution stand up projects and programs.
  • Passion for innovation and dedication to enterprise technology development objectives.
  • Flexible team player with proven track record driving and delivery success technology solutions.
  • Actuarial or policy admin experience a plus.


Our Benefits:

  • Time Off: Minimum of 20 days of paid time off and 13 paid company holidays per full calendar year, plus paid volunteer time
  • Financial Benefits: 401(k) savings plan with up to a 6% annual match and 3% annual company nondiscretionary contribution of eligible compensation, annual incentive plan, and employee stock purchase plan
  • Family Focus: Up to 16 weeks of paid leave for new parents, back-up care program, dependent care flexible spending account, and adoption and surrogacy assistance
  • Health and Welfare: Competitive medical, vision and dental plans, plus tax-free health savings accounts with potential company contributions up to $1,000 per family
  • Wellness Programs: Wellness incentive platform, employee assistance program, financial counseling services, fitness center discounts and more
  • Life & Disability Benefits: Company-paid basic life insurance and short-term disability