SAP CoE IT Solution Lead (Charlotte, NC (Hybrid) or Remote)

Where you’ll work:
Our flexible, hybrid work model offers the option to work remotely or in the office.

How you’ll contribute: 

As an IT Solution Coordinator for SAP Center of Excellence (COE), you’ll be responsible for managing complex cross departmental or enterprise-wide projects / programs (through delivery execution). Managing the operational relationship of vendor sourced solutions and consultants, as necessary. Identifying and assembling the resources required to support the work. Participating in detailed design and development of methodologies, processes and standardization of tools. Facilitating required SAP platform governance and communications. Managing the projects and development teams within the SAP CoE. Understanding and applying knowledge of SAP applications, technology, and industry best practices and performing other duties as assigned or required.

In this role, you’ll get to:

• Analyze, influence, and promote SAP platform operational requirements into strategies that align with our overall technology vision.
• Create and administer project plans, resource plans, risk assessments and communication plans.
• Coordinate portfolio prioritization and resource management activities.
• Maintain regular contact with stakeholders to ensure continued alignment with enterprise and functional objectives.
• Coordinate and reports on portfolio progress and accomplishments.
• Facilitate sharing of best practices through informal communication channels and/or formal training sessions.
• Assist in defining KPIs and recommending appropriate action plans. 
• Provide oversight and works with project managers in the program to monitor cost, schedule and technical performance of work, while ensuring the ultimate success of the program.
• Determine and document program and project scope and deliverables based on documentation and requirements supplied.

We’re looking for people who have: 

• Bachelor’s degree and related field experience preferred
• Experience in various business or technology roles with progressive responsibility, preferably within the financial services industry.
• 3-5 years project and program management experience; SAP project management experience desire
• Project Management certification or successful completion of a recognized project management certification desire
• Experience working with Project Portfolio Management tools; Jira experience is preferred.
• Comprehensive knowledge of technology concepts and system development lifecycle methodologies (i.e. Agile, Waterfall, Iterative, etc.)
• Experience with offshore teams and/or vendors.
• Able to achieve results in a matrix setting through stewardship, influence, motivation and change leadership.
• Problem-solver with the ability to translate qualitative and quantitative information into actionable recommendations.
• Strong interpersonal and teamwork skills – including oral and written communications, relationship building, collaboration, influencing, negotiation and conflict mediation – across a broad range of levels in the organization.

Research shows some people may not apply for a role if they don’t check all the boxes of a job description. If you don’t check every box listed, that’s okay. We would love to hear from you.

What you’ll receive:

• Compensation – Base salary ranging from $95,000 to $120,000 plus competitive performance-based incentives determined by company and individual results.
• Flexible Work Environment – Work remotely or in the office to better thrive in all areas of life.
• Paid Time Off – Recharge with a minimum of 20 days of paid time off and 16 paid company holidays per calendar year plus paid volunteer time and paid study time.
• Financial Health – Work toward achieving your financial goals through our 401(k) savings plan with company match (up to 6%) and annual company nondiscretionary contribution (3%), 15% employee stock purchase plan discount, and financial counseling services.
• Health and Wellness – Enjoy competitive medical, vision, and dental plans plus tax-free health savings accounts with potential company contributions up to $1,000 per family.
• Family Support – Care for loved ones with up to 16 weeks of paid leave for new parents, back-up dependent care, dependent care flexible spending account, and up to a $25,000 lifetime maximum during your adoption, infertility, or surrogacy journey.
• Life and Disability Support – Gain access to company-paid basic life insurance and short-term disability insurance.

The company and your department may occasionally gather in person throughout the year to foster a culture of belonging and promote team building. We’d love for you to join us during those company-wide and department-wide events to help you strengthen connections across the company.

Why join us?
Brighthouse Financial is on a mission to help people achieve financial security. Our company is one of the largest providers of annuities and life insurance in the U.S.,* and we specialize in products designed to help people protect what they’ve earned and ensure it lasts.

We empower employees to collaborate, bring their passion to work, and make an impact. Our inclusive work environment fosters a culture that celebrates diverse backgrounds and experiences. You can find out more about our company culture by visiting brighthousefinancial.com/about-us/careers/.

We’re proud to be one of the largest providers of annuities and life insurance in the U.S.* and recognized as one of the Healthiest Employers of Greater Charlotte by the Charlotte Business Journal. We’re also honored to be named to Newsweek’s list of Most Trustworthy Companies in America.

* Ranked by 2022 admitted assets. Best’s Review®: Top 200 U.S. Life/Health Insurers. AM Best, 2023.